Refund & Returns Policy

At Wear Saltburn, your satisfaction is our priority. Please read our Refund & Returns Policy carefully before making a purchase.

1. Eligibility for Returns

We accept returns within 7 days of delivery. Items must be unused, unwashed, and in their original packaging with all tags intact.

2. Non-Returnable Items

The following items are not eligible for return: sale items, gift cards, and items that have been worn, washed, or damaged after delivery.

3. How to Initiate a Return

To initiate a return, please contact us through our website within 7 days of receiving your order. Provide your order number and reason for return. We will guide you through the process.

4. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days.

5. Exchanges

We offer exchanges for size or colour, subject to availability. Please contact us to arrange an exchange.

6. Shipping Costs for Returns

Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

7. Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately with photos of the item. We will arrange a replacement or full refund at no additional cost.

8. Contact Us

For any refund or return queries, please reach out to us through our website.